Ruchi Infotech Services (RIS) was established in 1993 with a team of dedicated professionals from the computer industry with an objective of providing personalized support services for various segments of the Information Technology Industry. The company is currently engaged in core business segments of Sale & Service , AMC, Data Recovery Lab and Chip-Level repair service centre for all brand of Laptop, Desktop, Server, Printer, Projector, CC TV camera DVR/NVR, Biometric Peripherals, & IT Products.
Quality Certification
Ruchi Infotech Services is an ISO certified organization since 2009. It is currently certified under ISO 9001: 2008 Standard.
Authorization
Ruchi Infotech Services is an Authorized Service Centres for Canon, Acer and F1 Flipkart.
Operating Philosophy
From its modest beginning to its dynamic existence today, the management of the company has always given thrust to customer satisfaction as the major concern in building the future. Over the years, the businesses have grown predictably in magnifying proportion, making us to believe that our motto holds high esteem in our relationship with the customer.
The company is promoted by qualified and skilled technocrats who own a lineage of more than two decade’s experience in their respective fields. Day to day functioning and co-ordination is done with the help of a well-defined hierarchy of professionals for customer On-Site calls as well as for in-house repair.
Professional Setup
The company has adequate staff strength in customer support for on-site field call to Accounts, Stores, Inventory, Reception and Delivery who are well geared up and coordinated with properly designated duties and responsibilities for day-to-day administration.
Expert Lead
RIS is headed by Mrs. Darshana P Panchal & Mr. Paresh I. Panchal. Who has been associated with the computer industry since 1987 and are actively engaged in the Sales and Service sectors of various IT products for more than 30 years.
Whilst, looking at the emerging scenarios & profitable business apportunities the company has branched out into three major activities.
Sale
The Marketing team take care sales of Branded & Assembled Laptop, Desktop, Server, Printer, CCTV Camera, Door access, Biometric & Peripherals.
A.M.C
The support team undertake Comprehensive & Non-comprehensive Annual Maintenance Contract, On-Site call & after Sale Support for warranty product.
Service Center
A State of Art service center, equipped with modern equipment, oscilloscopes, Soldering work station, BGA Rework Station & a team of 40 qualified & trained engineers. The company has its own in-house repair center to carry chip-level repairs for its customer equipments.
Ideally located & walk in distance near to station in Andheri (East) this office has become a focal point for the people who are looking out for prompt and reliable service. The Company has sufficient premises (2000 Sq.feet) for servicing, administration, accounts & communication facilities such as dedicated telephone lines, fax, mobile phone.The infrastructure is built upon with the quality & quick service is prime objectives.
Future Scenerio
The future lies ahead in spite of our best effort and achievements. We plan and foresee to take RIS in quantum leaps to reach the length and breadth of the markets, across the cities and states. Our impetus is to strive and consolidate in the basic service segment by starting new divisions and outlets in various localities.
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